- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
I can NOT say enough good things about the staff the owner and the service you get from this shop!! From the moment you walk in til your vehicle is fixed. They are wonderful. Great customer service as well. If you need any car repairs and you want an honest shop, I highly recommend them. They are the true definition of GOOD PEOPLE!~ Kristy Long
They were extremely helpful with answering some questions about a car I purchased from Carvana. I definitely recommend them for their professionalism and willingness to help.~ Amique
